Customer area Seedbox : Différence entre versions

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==Connecting to the customer area==
 
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[[Fichier:enterwebsiteredwater.png|thumb|250px|alt=Formulaire de connexion|]]
 
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Fill in the following
 
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*1 - Email Registration
 
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*2 - Password (case sensitive / lower case)
 
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*3 - Request a password reset
 
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Click on ''login'' to access to the customer area.
 
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Options:
 
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If you have forgotten your passwor, just click on, ''Request a password reset'',
 
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Fill your email adress in the case, and then you will receive a new password.
 
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Remember Me: To avoid having to fill out the form again
 
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[[Fichier:lost emailredwater.png|thumb|right|250px|]]
 
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*Forgot password
 
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** Enter your current email.
 
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** Click on ''send''
 
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You will receive by email instructions to get a new password.
 
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==Home client area==
 
==Home client area==
  
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[[Fichier:ecranacceuilmanagerredwater.png|thumb|300px]]
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*After logging in www.seedbox.fr, click on "Seedbox" buton to access to your manager, which provides access to all elements on the site:
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After logging in, you access your manager, which provides access to all elements on the site:
 
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*1 - Access to Seedbox
 
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*2 - ''My account'' allow you to  change password and email and contact support.
 
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*3 - ''My billing area'' allow you to acces to your bills area, to add funds and manage your affiliate.
 
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=My Pack=
 
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Choose your pack to acces ''Transfert page'', ''Data Management'' and various options.
 
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=My Account=
 
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==Change your email==
 
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[[Fichier:changeemailredwater.png|thumb|300px]]
 
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You can modify your email from the tab ''Email Updates'' in the menu
 
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1- Enter your new adress email,
 
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2- And click on ''Modifiy''
 
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==Change password to acces to website==
 
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[[Fichier:changepassword.png|thumb|250px]]
 
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1- Enter your current password,
 
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2- Enter your new password,
 
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3- Confirm it,
 
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4-5 Validate the change or cancel it.
 
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==Contact Support==
 
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[[Fichier:supportredwater.png|thumb|250px]]
 
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By clicking on ''Contact support'', you can make a request to our technical team.
 
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PLease choose first, witch departement to contact, then '''be as accurate as possible''' to describe the isu you have encountered
 
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[[Fichier:Nouveau_managerred.png|700px]]
  
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=Billing=
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#Here, you can find how data are stored in your seedbox manager.
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invoiceredwater.png
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#Here, you can find how data are stored in your Safe space.
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#Actual location for data. Cliqck on it to change it.
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#Access to Nextcloud (data manager).
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#Access to P2P.
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#Access to Safe space.
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#Access to Plex service.
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#Here find all informations for services and plugins.
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#If you can not access to P2P, click here.

Version actuelle datée du 7 mai 2019 à 11:27

Home client area

  • After logging in www.seedbox.fr, click on "Seedbox" buton to access to your manager, which provides access to all elements on the site:

Nouveau managerred.png

  1. Here, you can find how data are stored in your seedbox manager.
  2. Here, you can find how data are stored in your Safe space.
  3. Actual location for data. Cliqck on it to change it.
  4. Access to Nextcloud (data manager).
  5. Access to P2P.
  6. Access to Safe space.
  7. Access to Plex service.
  8. Here find all informations for services and plugins.
  9. If you can not access to P2P, click here.
Récupérée de « https://wiki.seedbox.fr/index.php?title=Customer_area_Seedbox&oldid=12358 »