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| − | ==Connecting to the customer area==
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| − | [[Fichier:enterwebsiteredwater.png|thumb|250px|alt=Formulaire de connexion|]]
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| − | Fill in the following
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| − | *1 - Email Registration
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| − | *2 - Password (case sensitive / lower case)
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| − | *3 - Request a password reset
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| − | Click on ''login'' to access to the customer area.
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| − | Options:
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| − | If you have forgotten your password, just click on, ''Request a password reset'',
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| − | Fill your email adress in the case, and then you will receive a new password.
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| − | Remember Me: To avoid having to fill out the form again
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| − | [[Fichier:lost emailredwater.png|thumb|right|250px|]]
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| − | *Forgot password
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| − | ** Enter your current email.
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| − | ** Click on ''send''
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| − | You will receive by email instructions to get a new password.
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| | ==Home client area== | | ==Home client area== |
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| − | [[Fichier:ecranacceuilmanagerredwater.png|thumb|300px]]
| + | *After logging in www.seedbox.fr, click on "Seedbox" buton to access to your manager, which provides access to all elements on the site: |
| − | After logging in, you access your manager, which provides access to all elements on the site: | |
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| − | *1 - Access to Seedbox
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| − | *2 - ''My account'' allow you to change password and email and contact support.
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| − | *3 - ''My billing area'' allow you to acces to your bills area, to add funds and manage your affiliate.
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| − | =My Pack=
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| − | *Choose ''My Pack'' thunbail to acces ''Transfert page'', ''Data Management'' and various options.
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| − | =My Account=
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| − | ==Change your email==
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| − | [[Fichier:changeemailredwater.png|thumb|300px]]
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| − | You can modify your email from the tab ''Email Updates'' in the menu
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| − | *1 Enter your new adress email,
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| − | *2 And click on ''Modifiy''
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| − | ==Change password to acces to website==
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| − | [[Fichier:changepassword.png|thumb|250px]]
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| − | 1- Enter your current password,
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| − | 2- Enter your new password,
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| − | 3- Confirm it,
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| − | 4-5 Validate the change or cancel it.
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| − | ==Contact Support==
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| − | [[Fichier:supportredwater.png|thumb|250px]]
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| − | By clicking on ''Contact support'', you can make a request to our technical team.
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| − | PLease choose first, witch departement to contact, then '''be as accurate as possible''' to describe the issu you encountered
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| − | =Billing=
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| − | ==Billing area==
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| − | [[Fichier:invoiceredwater.png|thumb|250px]]
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| − | 1- Invoice number
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| − | 2- Invoice Date
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| − | 3- Due date
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| − | 4- Total due
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| − | 5- Balance, shows you if you get some credit left
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| − | 6- Invoice Status.
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| − | ==Add funds to your credit balance==
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| − | [[Fichier:addfundswater.png|thumb|300px]]
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| − | 1 -The amount minimum to make a deposit is 10 Euros.
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| − | 2 -The amount maximum to make a deposit is 100 Euros.
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| − | 3- Shows you how you have in your crdit balance
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| − | 4- Enter here the amount to add
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| − | 5- Payement method is paypal.
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| − | 6- Click on add funds to confirm your deposit, you will be now redirected on Paypal.
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| − | ==Affiliates==
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| − | [[Fichier:affiléactivitée.png|thumb|300px]]
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| − | In this section, you can see all your affiliate activity.
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| − | 1- It's the date where your refferal link has been used to order a service
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| − | 2- It's the service choosen
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| − | 3- The amount paid for this service
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| − | 4- Your commission
| + | [[Fichier:Nouveau_managerred.png|700px]] |
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| − | 5- The order status
| + | #Here, you can find how data are stored in your seedbox manager. |
| | + | #Here, you can find how data are stored in your Safe space. |
| | + | #Actual location for data. Cliqck on it to change it. |
| | + | #Access to Nextcloud (data manager). |
| | + | #Access to P2P. |
| | + | #Access to Safe space. |
| | + | #Access to Plex service. |
| | + | #Here find all informations for services and plugins. |
| | + | #If you can not access to P2P, click here. |
