Customer area Seedbox : Différence entre versions
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PLease choose first, witch departement to contact, then '''be as accurate as possible''' to describe the isu you have encountered | PLease choose first, witch departement to contact, then '''be as accurate as possible''' to describe the isu you have encountered | ||
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=Billing= | =Billing= |
Version du 29 juillet 2013 à 14:00
Sommaire
Connecting to the customer area
Fill in the following
- 1 - Email Registration
- 2 - Password (case sensitive / lower case)
- 3 - Request a password reset
Click on login to access to the customer area.
Options:
If you have forgotten your passwor, just click on, Request a password reset,
Fill your email adress in the case, and then you will receive a new password.
Remember Me: To avoid having to fill out the form again
- Forgot password
- Enter your current email.
- Click on send
You will receive by email instructions to get a new password.
Home client area
After logging in, you access your manager, which provides access to all elements on the site:
- 1 - Access to Seedbox
- 2 - My account allow you to change password and email and contact support.
- 3 - My billing area allow you to acces to your bills area, to add funds and manage your affiliate.
My Pack
Choose your pack to acces Transfert page, Data Management and various options.
My Account
Change your email
You can modify your email from the tab Email Updates in the menu
1- Enter your new adress email,
2- And click on Modifiy
Change password to acces to website
1- Enter your current password,
2- Enter your new password,
3- Confirm it,
4-5 Validate the change or cancel it.
Contact Support
By clicking on Contact support, you can make a request to our technical team.
PLease choose first, witch departement to contact, then be as accurate as possible to describe the isu you have encountered
Billing
1- Invoice number
2- Invoice Date
3- Due date
4- Total due
5- Balance, shows you if you get some credit left
6- Invoice Status.