Customer area Seedbox : Différence entre versions

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PLease choose first, witch departement to contact, then '''be as accurate as possible''' to describe the isu you have encountered
 
PLease choose first, witch departement to contact, then '''be as accurate as possible''' to describe the isu you have encountered
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=Billing=
 
=Billing=

Version du 29 juillet 2013 à 14:00

Connecting to the customer area

Formulaire de connexion

Fill in the following

  • 1 - Email Registration
  • 2 - Password (case sensitive / lower case)
  • 3 - Request a password reset

Click on login to access to the customer area.

Options:

If you have forgotten your passwor, just click on, Request a password reset,

Fill your email adress in the case, and then you will receive a new password.

Remember Me: To avoid having to fill out the form again

Lost emailredwater.png
  • Forgot password
    • Enter your current email.
    • Click on send

You will receive by email instructions to get a new password.

Home client area

Ecranacceuilmanagerredwater.png

After logging in, you access your manager, which provides access to all elements on the site:

  • 1 - Access to Seedbox
  • 2 - My account allow you to change password and email and contact support.
  • 3 - My billing area allow you to acces to your bills area, to add funds and manage your affiliate.


My Pack

Choose your pack to acces Transfert page, Data Management and various options.

My Account

Change your email

Changeemailredwater.png

You can modify your email from the tab Email Updates in the menu

1- Enter your new adress email,

2- And click on Modifiy


Change password to acces to website

Changepassword.png

1- Enter your current password,

2- Enter your new password,

3- Confirm it,

4-5 Validate the change or cancel it.


Contact Support

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By clicking on Contact support, you can make a request to our technical team.

PLease choose first, witch departement to contact, then be as accurate as possible to describe the isu you have encountered


Billing

Invoiceredwater.png

1- Invoice number

2- Invoice Date

3- Due date

4- Total due

5- Balance, shows you if you get some credit left

6- Invoice Status.