Customer area Seedbox : Différence entre versions

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* [[My Pack thunbail]]
 
* [[My Pack thunbail]]
  
=My Account=
+
* [[My Account thunbail]]
  
==Change your email==
+
allow you to make change for
[[Fichier:changeemailredwater.png|thumb|300px]]
 
  
You can modify your email from the tab ''Email Updates'' in the menu
+
* [[Your Email adress]]
 
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* [[Your Password to acces website]]
*1 Enter your new adress email,
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* [[To contact Support]]
 
 
*2 And click on ''Modifiy''
 
 
 
==Change password to acces to website==
 
 
 
[[Fichier:changepassword.png|thumb|250px]]
 
 
 
*1 Enter your current password,
 
 
 
*2 Enter your new password,
 
 
 
*3 Confirm it,
 
 
 
*4 and 5 Validate the change or cancel it.
 
 
 
==Contact Support==
 
[[Fichier:supportredwater.png|thumb|250px]]
 
 
 
*By clicking on ''Contact support'', you can make a request to our technical team.
 
 
 
*PLease choose first, witch departement to contact, then '''be as accurate as possible''' to describe the issu you encountered
 
  
 
=Billing=
 
=Billing=

Version du 19 septembre 2013 à 09:34

Connecting to the customer area

Formulaire de connexion

Fill in the following

  • 1 - Email Registration
  • 2 - Password (case sensitive / lower case)
  • 3 - Request a password reset

Click on login to access to the customer area.

Options:

If you have forgotten your password, just click on, Request a password reset,

Fill your email adress in the case, and then you will receive a new password.

Remember Me: To avoid having to fill out the form again

Lost emailredwater.png
  • Forgot password
    • Enter your current email.
    • Click on send

You will receive by email instructions to get a new password.

Home client area

Ecranacceuilmanagerredwater.png

After logging in, you access your manager, which provides access to all elements on the site:

  • 1 - Access to Seedbox
  • 2 - My account allow you to change password and email and contact support.
  • 3 - My billing area allow you to acces to your bills area, to add funds and manage your affiliate.


allow you to make change for

Billing

Billing area

Invoiceredwater.png
  • 1 Invoice number
  • 2 Invoice Date
  • 3 Due date
  • 4 Total due
  • 5 Balance, shows you if you get some credit left
  • 6 Invoice Status.

Add funds to your credit balance

Addfundswater.png
  • 1 The amount minimum to make a deposit is 10 Euros.
  • 2 The amount maximum to make a deposit is 100 Euros.
  • 3 Shows you how you have in your crdit balance
  • 4 Enter here the amount to add
  • 5 Payement method is paypal.
  • 6 Click on add funds to confirm your deposit, you will be now redirected on Paypal.

Affiliates

Affiléactivitée.png

In this section, you can see all your affiliate activity.

  • 1 It's the date where your refferal link has been used to order a service
  • 2 It's the service choosen
  • 3 The amount paid for this service
  • 4 Your commission
  • 5 The order status