Support Seedbox by email or ticket : Différence entre versions
De Documentation officielle Seedbox
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[[Fichier:supportrequestredwater.png|500px|]] | [[Fichier:supportrequestredwater.png|500px|]] | ||
| − | + | *Your manager provides an support interface allowing you to contact a technician. | |
| − | Click on ''My account'', then choose the departement to contact. | + | *Click on ''My account'' thunbails, then choose the departement to contact. |
| − | The Support Ticket is open 24/24 and 7 / 7. | + | *The Support Ticket is open 24/24 and 7 / 7. |
| − | In case of failure | + | *In case of Seedbox failure, an intervention is automatically scheduled. |
| − | This support | + | *This support has to be preferred because our technicians automatically have all informations about your Seedbox. |
| − | To facilitate | + | *To facilitate processing your request, it is strongly recommended to write short and precise messages |
Version du 7 octobre 2013 à 10:07
Support by email and ticket
- Your manager provides an support interface allowing you to contact a technician.
- Click on My account thunbails, then choose the departement to contact.
- The Support Ticket is open 24/24 and 7 / 7.
- In case of Seedbox failure, an intervention is automatically scheduled.
- This support has to be preferred because our technicians automatically have all informations about your Seedbox.
- To facilitate processing your request, it is strongly recommended to write short and precise messages
