Download and Configure Cyberduck

• For any question, you can contact us via :

1. Ticket support,
2. Live Chat.

How configure Cyberduck for Mac OSX ?

• First, to download Cyberduck 4.2.1 for Mac OSX, please follow this link :

http://cyberduck.ch/

• During the installation background process, we recommend that you do not change default choice.

• When you first launch Cyberduck and only if you have Filezilla software, you will be prompted to import your favourites.

• To do this, click on "Import Bookmarks", otherwise click "Cancel".

• To configure an FTP connection, click Open Connection icon from the task bar.

Then,

1. Choose connection type. here FTP
2. Enter your server address WITHOUT ftp or http
   1. Do not change the preset Port
3. Enter your username (The one chosen on your order form)
4. Enter your password (The one chosen on your order form)

(These credentials are available in your manager or in the welcome email received.)

Finally, click Connect.

Set up a proxy service with Cyberduck

Note: Configure a proxy service is optional. 
*It should be done only if you get Time Out error message

• Use proxy service with Cyberduck forced to use the proxy for all your Internet connections.

• Once your FTP connection is set up,

1. go to Cyberduck preferences .
2. From task bar, click Edit, then Preferences.
3. Select Connection tab.
4. Then check the box Use proxy system settings.
5. Finally, click Change settings.

• Now you need to configure your connection.

• Choose Manual proxy configuration.

• Here you need to enter your proxy hostname and its port.

• You can find your proxy adress and port , in additional services, then Proxy service.

• For Example : front123.sdbx.co (Please notice that NO http or FTP has been added)