My service is suspended . What to do : Différence entre versions

De Documentation officielle Seedbox
Aller à la navigationAller à la recherche
Ligne 16 : Ligne 16 :
 
* For any question, contact us via :
 
* For any question, contact us via :
 
#Ticket support,
 
#Ticket support,
#Live Chat available from your seedbox manager.
+
#Live Chat available from your manager.

Version du 23 septembre 2017 à 14:52

My service is suspended. What to do ?

  • If, your service is suspended, it certainly because, we don't have received your payment.
  1. To settle your bill, simply connect to your manager, then Click on "Billing" thumbnail.
  2. Choose the invoice marked as "Unpaid" and proceed to payment of it by clicking on the paypal logo or your credit card logo.

(You must click on the logos located on top of your bills.)

  • You can also use the "Add funds” function to see your bill paid automatically.
  • In this case, funds addition must be made before invoice issuance.


  • For any question, contact us via :
  1. Ticket support,
  2. Live Chat available from your manager.