My service is suspended . What to do : Différence entre versions
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*If, your service is suspended, it certainly because, we don't have received your payment. | *If, your service is suspended, it certainly because, we don't have received your payment. | ||
| − | #To settle your bill, simply connect to your manager, then Click on "Billing" thumbnail. | + | #To settle your bill, simply connect to your manager, then Click on "My account", then, "Billing" thumbnail. |
| − | |||
#Choose the invoice marked as "Unpaid" and proceed to payment of it by clicking on the paypal logo or your credit card logo. | #Choose the invoice marked as "Unpaid" and proceed to payment of it by clicking on the paypal logo or your credit card logo. | ||
| − | ( | + | (Click on logos located on top of your bills.) |
*You can also use the "Add funds” function to see your bill paid automatically. | *You can also use the "Add funds” function to see your bill paid automatically. | ||
| − | *In this case, funds addition must be | + | *In this case, funds addition must be done before invoice issuance. |
| + | **If the add has been done after invoice issuance, you need to go to the unpaid invoice. It will be proposed directly on it to use these funds. | ||
Version actuelle datée du 30 juillet 2019 à 14:07
My service is suspended. What to do ?
- If, your service is suspended, it certainly because, we don't have received your payment.
- To settle your bill, simply connect to your manager, then Click on "My account", then, "Billing" thumbnail.
- Choose the invoice marked as "Unpaid" and proceed to payment of it by clicking on the paypal logo or your credit card logo.
(Click on logos located on top of your bills.)
- You can also use the "Add funds” function to see your bill paid automatically.
- In this case, funds addition must be done before invoice issuance.
- If the add has been done after invoice issuance, you need to go to the unpaid invoice. It will be proposed directly on it to use these funds.
