Support Seedbox by email or ticket : Différence entre versions
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The Support Ticket is open 24/24 and 7 / 7. | The Support Ticket is open 24/24 and 7 / 7. | ||
| − | In case of failure of your Seedbox, intervention is automatically scheduled | + | In case of failure of your Seedbox, intervention is automatically scheduled. |
This support is preferred because your partner automatically has all the information about your Seedbox. | This support is preferred because your partner automatically has all the information about your Seedbox. | ||
To facilitate the processing of your requests, it is strongly recommended to write messages short and precise. | To facilitate the processing of your requests, it is strongly recommended to write messages short and precise. | ||
Version du 16 mars 2012 à 18:52
Support by email and ticket
The manager provides an support interface allowing you to contact a technician.
The Support Ticket is open 24/24 and 7 / 7.
In case of failure of your Seedbox, intervention is automatically scheduled.
This support is preferred because your partner automatically has all the information about your Seedbox.
To facilitate the processing of your requests, it is strongly recommended to write messages short and precise.
