Support Seedbox by email or ticket : Différence entre versions
De Documentation officielle Seedbox
Aller à la navigationAller à la recherche| Ligne 4 : | Ligne 4 : | ||
The manager provides an support interface allowing you to contact a technician. | The manager provides an support interface allowing you to contact a technician. | ||
| + | |||
| + | Click on ''My account'', then choose the departement to contact. | ||
The Support Ticket is open 24/24 and 7 / 7. | The Support Ticket is open 24/24 and 7 / 7. | ||
| Ligne 9 : | Ligne 11 : | ||
In case of failure of your Seedbox, intervention is automatically scheduled. | In case of failure of your Seedbox, intervention is automatically scheduled. | ||
| − | This support is preferred because | + | This support is preferred because our technicians automatically have all the information about your Seedbox. |
To facilitate the processing of your requests, it is strongly recommended to write messages short and precise. | To facilitate the processing of your requests, it is strongly recommended to write messages short and precise. | ||
Version du 31 juillet 2013 à 10:23
Support by email and ticket
The manager provides an support interface allowing you to contact a technician.
Click on My account, then choose the departement to contact.
The Support Ticket is open 24/24 and 7 / 7.
In case of failure of your Seedbox, intervention is automatically scheduled.
This support is preferred because our technicians automatically have all the information about your Seedbox.
To facilitate the processing of your requests, it is strongly recommended to write messages short and precise.
