Support Seedbox by email or ticket : Différence entre versions
De Documentation officielle Seedbox
Aller à la navigationAller à la recherche| Ligne 5 : | Ligne 5 : | ||
*Your manager provides an support interface allowing you to contact a technician. | *Your manager provides an support interface allowing you to contact a technician. | ||
| − | *Click on ''My account'' | + | *Click on ''My account'' thumbnails, then choose the department to contact. |
*The Support Ticket is open 24/24 and 7 / 7. | *The Support Ticket is open 24/24 and 7 / 7. | ||
Version du 30 janvier 2014 à 16:12
Support by email and ticket
- Your manager provides an support interface allowing you to contact a technician.
- Click on My account thumbnails, then choose the department to contact.
- The Support Ticket is open 24/24 and 7 / 7.
- In case of Seedbox failure, an intervention is automatically scheduled.
- This support has to be preferred because our technicians automatically have all informations about your Seedbox.
- To facilitate processing your request, it is strongly recommended to write short and precise messages
