Support Seedbox by email or ticket : Différence entre versions
De Documentation officielle Seedbox
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[[Fichier:supportrequestredwater.png|500px|]] | [[Fichier:supportrequestredwater.png|500px|]] | ||
| − | *Your manager provides | + | *Your manager provides a support interface allowing you to contact a technician. |
*Click on ''My account'' thumbnails, then choose the department to contact. | *Click on ''My account'' thumbnails, then choose the department to contact. | ||
Version du 6 février 2014 à 15:35
Support by email and ticket
- Your manager provides a support interface allowing you to contact a technician.
- Click on My account thumbnails, then choose the department to contact.
- The Support Ticket is open 24/24 and 7 / 7.
- In case of Seedbox failure, an intervention is automatically scheduled.
- This support has to be preferred because our technicians automatically have all informations about your Seedbox.
- To facilitate processing your request, it is strongly recommended to write short and precise messages
