Support Seedbox by email or ticket
De Documentation officielle Seedbox
Révision datée du 30 janvier 2014 à 16:12 par Pascal (discussion | contributions) (→Support by email and ticket)
Support by email and ticket
- Your manager provides an support interface allowing you to contact a technician.
- Click on My account thumbnails, then choose the department to contact.
- The Support Ticket is open 24/24 and 7 / 7.
- In case of Seedbox failure, an intervention is automatically scheduled.
- This support has to be preferred because our technicians automatically have all informations about your Seedbox.
- To facilitate processing your request, it is strongly recommended to write short and precise messages