Phone support

Phone support hours are Monday to Friday from 9am to 12am and from 13:30 to 18h

Sales and technical support

08 05 69 00 54 (free call from a landline) (anonymous calls refused)

This number is used for applications such as:

State control, inability to access the service, billing problems etc.

Support for assistance and technical training

0892 49 41 01 (0337 € / minute)

This phone number has to be used to help you with the use of your services.

Example: how to configure the VPN? how to configure the FTP? etc.