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==Error 401== | ==Error 401== | ||
− | * This error message means that there is an error in your login or password | + | * This error message means that there is <span style=color:red>'''an error in your login or password use'''. |
− | |||
− | |||
− | * If you can't find this email, you can ask us to re-shipping it via ticket | + | * Your login details are available from your manager, also in the welcome email that has been sent to you when you registered. |
+ | |||
+ | * If you can't find this email, you can ask us to re-shipping it via support ticket | ||
+ | |||
+ | ==Error 403== | ||
+ | |||
+ | * It is necessary to <span style=color:red>'''enable external access directly from the manager'''. | ||
+ | |||
+ | * Sign in to your manager and choose the package concerned, | ||
+ | |||
+ | * then, in "Plugins and Module" activate <span style=color:red>'''"Seedbox remote access"''' | ||
+ | |||
+ | * Confirm your choice by clicking on <span style=color:red>'''"Update"''' | ||
+ | |||
+ | ==Unwanted disconnections== | ||
+ | |||
+ | *This plugin provided as an additional connection, makes a connection between your PC and the server. | ||
+ | |||
+ | *However, if for some reason or another a micro break occurs, the plugin will display an error message on the screen. | ||
+ | |||
+ | *<span style=color:red>The established connection is very sensitive to small cuts. | ||
+ | |||
+ | *<span style=color:red>That is, when a disconnection occurs, the seedbox is not affected and continue to exchange data. | ||
+ | |||
+ | |||
+ | *''If you get this issue'', you can use directly your transfer interface. | ||
+ | |||
+ | *You can also use plugins for your Chrome and Firefox browsers. | ||
+ | |||
+ | ==I get a message "tracker did not respond" what to do ?== | ||
+ | |||
+ | *This message indicates that the seedbox does not receive a response from the tracker. | ||
+ | |||
+ | *Several solutions are available, <span style=color:red>priority should, try to change the location of your package. | ||
+ | |||
+ | *Go to your manager, then click on '''"Advanced Configuration"''' and finally, choose a different one currently selected country. | ||
+ | |||
+ | *If the problem persists, it will be necessary to contact the team who manages the tracker concerned to inform them of the problem. |
Version actuelle datée du 21 mai 2015 à 15:20
Sommaire
Error 401
- This error message means that there is an error in your login or password use.
- Your login details are available from your manager, also in the welcome email that has been sent to you when you registered.
- If you can't find this email, you can ask us to re-shipping it via support ticket
Error 403
- It is necessary to enable external access directly from the manager.
- Sign in to your manager and choose the package concerned,
- then, in "Plugins and Module" activate "Seedbox remote access"
- Confirm your choice by clicking on "Update"
Unwanted disconnections
- This plugin provided as an additional connection, makes a connection between your PC and the server.
- However, if for some reason or another a micro break occurs, the plugin will display an error message on the screen.
- The established connection is very sensitive to small cuts.
- That is, when a disconnection occurs, the seedbox is not affected and continue to exchange data.
- If you get this issue, you can use directly your transfer interface.
- You can also use plugins for your Chrome and Firefox browsers.
I get a message "tracker did not respond" what to do ?
- This message indicates that the seedbox does not receive a response from the tracker.
- Several solutions are available, priority should, try to change the location of your package.
- Go to your manager, then click on "Advanced Configuration" and finally, choose a different one currently selected country.
- If the problem persists, it will be necessary to contact the team who manages the tracker concerned to inform them of the problem.