How to start

To start with Seedbox.fr , only these following points are essential :

How to connect to Seedbox.fr website and services ?

• To log onto the website https://www.seedbox.fr/manager

• You must use your email and password you specified when creating your account.

• For the use of services, FTP, Proxy, VPN & Explorer or data manager.

• you must use the login and password personnalized when pack has been chosen.

1. If you have lost this password, you can request a new one, from your seedbox manager, click on this icon, enter a new password .
2. You will receive an email indicating that password has been changed. It takes about 10 minutes.

• For transmission-remote plugin or web plugin, outside access must be allow .

• From your seedbox manager, click

1. A window is displayed, click on the selector, it becomes "purple".
2. To activate DHT & PEX option, click also on the selector.

How to insert a . torrent file in your transfer interface ?

• We will detail here the process for adding a .torrent file file into transfer interface.

• It is essential to first recover on your computer the .torrent file.
  • This one should be in this form: myfile.torrent

• To do this, log on to a public or private tracker, and then select your file.

Once it has been selected, save the .torrent file on your computer. (Do not choose "open with").

Here, the .torrent file file is saved in "Downloads" folder.

From transfer interface (available via your manager), click on "Add Torrent" from the task bar to open transfer dialog box,

Click on "Browse", and then select the .torrent file you want to launch. (Go to the folder or file where .torrent file files has been recorded.)

You can check "Automatically start." box

Finally, click "Start".

Your .torrent file file is now in your transfer interface.

If you checked the box "Start automatically," it starts.Otherwise, click Start from the task bar.

Transfer interface : files color

*Green : mean that everything goes well.

*Yellow : mean that your file encountered a warning. If you are using public tracker or udp, this message is ok

The error message can be : Tracker did not respond or connection failed :

Your service does not receive answer from the tracker. First and foremost it is necessary to try to change pack localization.

1. Go to your Manager, then click " advanced Configuration " thumbnail,
2. Choose a country different from that at present selected.
3. Validate your choice with "Update".

If the problem persists, it will be necessary to contact the team which manages tracker concerned to report issu.

*Red : mean that your file encountered an issu.

The error message : No data found :

This message indicates that the .torrent file don't find data which it is supposed to share. Generally this error is caused by:

1. A disappearance of files (via FTP or via transfer interface or data manager.).
   1. In this case, data are definitively deleted, it is necessary re download these data.
2. Change data directory, renommage for files or directories,
   1. Right-click on the .torrent in question from the sharing interface and click "Set download folder". In the fields provided for this purpose, specify the new data location .
   2. Please be carefull, this access path will always have to begin by /home/yourlogin. Click on "verify" from taskbar, then validate.
3. A deletion or a modification of the NFO file.
   1. In this case, you get an error because total weight does not match anymore to that has been registered for the torrent, even if it is a question some Kb.

The error mesage : No space left :

This message indicates that you don't get any storage left to continue data exchange.

To know how much data are stored in your service :

1. Go to your manager, then choose service concerned.
2. You will find in your service manager homepage, above on the left, an indication concerning the available storage.
3. It is the only value that you must consider for your space of storage.

To delete data, several procedure are available according to your habits:

1. From your files manager, select data to delete, then from "..." icon choose delete.
2. Via FileZilla, make a right click on the file or folder concerned, then choose "Delete"
3. Since your transfer interface, select the .torrent to delete, then with a right click, choose " Remove from list and delete data ".

Once data were deleted, storage is again available immediately. However, storage quota value is updated every 30 minutes.

How to recover downloaded data ?

• Once your recovered data on your server, you need to downloaded it on your computer.

• To recover your files on your computer, please use FTP software like filezilla .

• You can also from your Explorer or data manager, recover data from your manager .

• Numerous additional options are available with your service.

• Feel free to browse the wiki and knowledge base available at this address:

https://www.seedbox.fr/support/

How to delete data

To remove data, you can,

• Use your FTP software, simply right-click on the folder or file you want to delete and select "Delete".

This operation is not reversible and the files are permanently deleted.

Or,

• You can use the Explorer or data manager.

• Log into your Explorer or data manager, then select the file or folder, click on "..." and select "Delete".

• This operation is not reversible, files and folders are permanently deleted.

Finally,

• From your transfer interface, select the .torrent file to delete, then right click on it and choose "Remove from list and delete data"

• This will delete the .torrent file from your interface, and data associated with it.

I don't find answer to my question or to my problem

• After that you see our wiki and our knowledge base https://www.seedbox.fr/support/, do not hesitate to send a ticket to support.

• Your manager provides a support interface allowing you to contact a technician.

• Click on My account thumbnails, then choose the department to contact.

• The Support Ticket is open 24/24 and 7 / 7.

• In case of failure, an intervention is automatically scheduled.

• This support has to be preferred because our technicians automatically have all informations about your service.

• To facilitate processing your request, it is strongly recommended to write short and precise messages

• You can also use "Live Chat" to contact us.
  • It's available on each page.

Glossary

What is a .torrent ?

• A torrent is a small file that contains information (such as name or tracker address) on the file to download.
• They are hosted on Tracker

What is a tracker ?

• A tracker is a database linked to a website, which preserves and disseminates .torrent files to users .

• There are two types of tracker :

• Public tracker : Torrents are not only connected to a single tracker .
• No record is asking

• Private Tracker: Torrents are connected to a single tracker and only work on it.
• It is necessary to be previously recorded . These sites use ratio system .

The ratio

• This is the ratio between the amount of data you have sent ( Upload / Seed ) and the amount of data that you received ( Download / Leech ) .

• For example, if you download 1GB of data , you need to share the same amount of data for a ratio of 1

• To ensure a good ratio it must be based on supply and demand .

• For example, it is preferable to perform file transfers where seeder are less than the number of applicants ( leecher ).

• Thus, after retrieving data , you will be in a position to distribute the data to the greatest number and thus create a positive ratio.

• Conversely, if you opt for transfers where the number of applicants is less than the number of offers (less leechs than seeds) , you will have many difficulties with ratio, as others propose the same data as you .

Seeder / Leecher

• The seeders are those that provide , that is to say they are the ones who share files .
• Leechers are those that retrieve data .

• Thus, more there are seeders, the more there is to share. Conversely, if there is only leechers, you can not recover the data.
• With your service, as soon as you start downloading data, you become also seeder.

Slots

• A slot is a location on your server available for downloading or sending a .torrent file

• Example: If you get 10 slots, you can have up to 10 active torrent files at the same time.

• If you try to start more slots, system will pause some of them, beginning by the highest ratio.